If this is unavailable or does not fix the issue, I would then try to modify the DameWare Mini Remote Control registry settings on the remote system, to remove the possibility of a slow connection (unless there's no internet access or firewall blocking the connection, which would obviously be causing an issue), this can be done by adding the following two keys to the Registry Editor. See Back up Dameware Mini Remote Control settings and hosts during upgrade to version 12.2. As a result, you must back up your MRC registry settings and saved hosts from your previous Dameware version(s). This issue could occur for numerous reasons, such as an old Operating System on the target machine, insufficient resources, slow connection speeds, incompatible versions, etc.įirstly, try connecting to the remote machine and when you get the white screen and message, click on the 'Smart Sizing' icon that looks like this: Dameware Mini Remote Control (MRC) 12.2.2 features security improvements to the saved hosts protection mechanism.
Have you successfully remoted into these machines before? If so, have you recently updated DameWare?
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